{"id":6076,"date":"2025-12-04T14:12:13","date_gmt":"2025-12-04T14:12:13","guid":{"rendered":"https:\/\/www.stanventures.com\/news\/?p=6076"},"modified":"2025-12-04T14:12:54","modified_gmt":"2025-12-04T14:12:54","slug":"study-finds-users-still-visit-websites-after-ai-search","status":"publish","type":"post","link":"https:\/\/www.stanventures.com\/news\/study-finds-users-still-visit-websites-after-ai-search-6076\/","title":{"rendered":"Study Finds Users Still Visit Websites After AI Search"},"content":{"rendered":"<p><b>A new user study shows that Google\u2019s AI-style search results guide people toward a shortlist of choices, but most still visit websites before making real decisions. In 141 recorded sessions, 69% of users clicked through to a site, especially when they needed to book an appointment or choose a service.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">A research team recently watched 52 people across the United States and Canada complete a range of local service searches.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Participants used Google\u2019s <\/span><a href=\"https:\/\/www.stanventures.com\/news\/googles-ai-mode-keeps-users-inside-the-box-4733\/\"><span style=\"font-weight: 400;\">AI mode<\/span><\/a><span style=\"font-weight: 400;\"> at the start of their search and shifted between AI results and traditional listings as needed. The goal was to find out whether AI-style summaries reduce the need to visit websites.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/sagapixel.com\/seo\/ai-mode-transactional-searches\/\"><span style=\"font-weight: 400;\">findings<\/span><\/a><span style=\"font-weight: 400;\"> suggest that claims about <\/span><a href=\"https:\/\/www.stanventures.com\/news\/google-ai-overviews-killing-clicks-pew-study-3656\/\"><span style=\"font-weight: 400;\">AI killing traffic<\/span><\/a><span style=\"font-weight: 400;\"> do not hold up for real transactional searches.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most people still wanted direct information from a provider\u2019s website, even after reviewing the AI summary.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Out of all sessions observed, 69% included at least one website click. Only a small portion felt ready to choose using the AI panel alone.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-6077\" src=\"https:\/\/www.stanventures.com\/news\/wp-content\/uploads\/2025\/12\/AI-Mode_-Visits-to-Website-vs.-Stayed-in-AI-Mode1-282x300.jpg\" alt=\"Study Finds Users Still Visit Websites After AI Search\" width=\"282\" height=\"300\" srcset=\"https:\/\/www.stanventures.com\/news\/wp-content\/uploads\/2025\/12\/AI-Mode_-Visits-to-Website-vs.-Stayed-in-AI-Mode1-282x300.jpg 282w, https:\/\/www.stanventures.com\/news\/wp-content\/uploads\/2025\/12\/AI-Mode_-Visits-to-Website-vs.-Stayed-in-AI-Mode1-962x1024.jpg 962w, https:\/\/www.stanventures.com\/news\/wp-content\/uploads\/2025\/12\/AI-Mode_-Visits-to-Website-vs.-Stayed-in-AI-Mode1.jpg 1145w\" sizes=\"auto, (max-width: 282px) 100vw, 282px\" \/><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\"><\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.stanventures.com\/news\/study-finds-users-still-visit-websites-after-ai-search-6076\/#ai-results-feel-more-like-a-helpful-shortlist\" >AI Results Feel More Like a Helpful Shortlist<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.stanventures.com\/news\/study-finds-users-still-visit-websites-after-ai-search-6076\/#reviews-shape-trust-more-than-images\" >Reviews Shape Trust More Than Images<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.stanventures.com\/news\/study-finds-users-still-visit-websites-after-ai-search-6076\/#what-this-means-for-businesses-trying-to-stay-visible\" >What This Means for Businesses Trying to Stay Visible<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.stanventures.com\/news\/study-finds-users-still-visit-websites-after-ai-search-6076\/#actionable-guidance-for-business-owners\" >Actionable Guidance for Business Owners<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.stanventures.com\/news\/study-finds-users-still-visit-websites-after-ai-search-6076\/#key-takeaways\" >Key Takeaways<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"ai-results-feel-more-like-a-helpful-shortlist\"><\/span><b>AI Results Feel More Like a Helpful Shortlist<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Instead of functioning as a final answer, AI mode acted more like a jumping-off point. Participants typically checked several options rather than settling on the top recommendation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On average, people looked at nearly four businesses. 89% clicked more than one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Scrolling was common. 84% went below the first view, treating the list as something to explore rather than something to accept at face value.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That behavior shows how important visibility is for local businesses. Being included among the top handful of options may matter more than securing the number-one position.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"reviews-shape-trust-more-than-images\"><\/span><b>Reviews Shape Trust More Than Images<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Reviews continued to play a major role in how people judged a business. When a Google Business Profile showed customer feedback, nearly 3 out of 4 participants opened it. Photos, surprisingly, carried less weight. Only about a quarter of users looked at images, even for services where visuals could be useful.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because these signals influence how quickly users grow comfortable with a provider, trust becomes a key factor in whether they decide to leave AI mode and visit a website. Reputation-building efforts, including <\/span><a href=\"https:\/\/www.stanventures.com\/brand-mention-services\/\"><span style=\"font-weight: 400;\">brand mention<\/span><\/a><span style=\"font-weight: 400;\">, can help strengthen the trust that encourages users to click through to a business site.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The pattern was consistent across different search categories, from dermatologists to dentists to cosmetic treatments. Users spent just under three minutes reading AI results, then another minute or so reviewing websites before deciding their next step.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"what-this-means-for-businesses-trying-to-stay-visible\"><\/span><b>What This Means for Businesses Trying to Stay Visible<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">For companies that depend on local demand, AI results are becoming a new gateway. The study suggests that strong visibility in these summaries can help drive real leads.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, the ultimate conversion still happens on the website, where users look for reassurance, pricing, clarity, and a way to book.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This shift raises the value of managing online reputation and presenting clear information above the fold. It also increases the importance of signals like reviews, consistent branding, and a polished company profile.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"actionable-guidance-for-business-owners\"><\/span><b>Actionable Guidance for Business Owners<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Here are a few practical steps that can help companies stay visible and build trust as AI-driven results shape how people choose local services.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Strengthen your Google Business Profile.<\/b><span style=\"font-weight: 400;\"> Keep details current and highlight core services and contact options.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Focus on review growth.<\/b><span style=\"font-weight: 400;\"> Encourage satisfied customers to leave feedback and respond professionally to concerns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Improve the top section of your website.<\/b><span style=\"font-weight: 400;\"> Make it easy for users to confirm they have found the right provider.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Aim to appear in AI-mode shortlists.<\/b><span style=\"font-weight: 400;\"> Optimize for the queries that matter most in your category.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Monitor mentions and on-page performance.<\/b><span style=\"font-weight: 400;\"> Track how often Google\u2019s AI highlights your business and where users land next.<\/span><\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"key-takeaways\"><\/span><b>Key Takeaways<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seventy percent of sessions included website clicks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Users compared multiple businesses rather than picking the first option.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer reviews influenced decisions strongly.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Images were less important than expected.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Scrolling behavior shows that placement beyond the top screen still matters.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>A new user study shows that Google\u2019s AI-style search results guide people toward a shortlist of choices, but most still visit websites before making real decisions. In 141 recorded sessions, 69% of users clicked through to a site, especially when they needed to book an appointment or choose a service. A research team recently watched [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":6077,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-6076","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-seo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Study Finds Users Still Visit Websites After AI Search - Stan Ventures<\/title>\n<meta name=\"description\" content=\"Study shows Google\u2019s AI search guides users but does not replace websites. Reviews and top-5 visibility drive real clicks. 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