Our goal is your satisfaction.

Introduction

At Stan Ventures, client satisfaction and service quality are our top priorities. We strive to deliver digital marketing solutions that generate measurable results. To maintain fairness and transparency in our engagement, we have created a clear refund policy that outlines your rights and our commitments.

1. 30-Day Money-Back Guarantee – Link Building Services

We stand by the quality of our link building services and offer a 30-day money-back guarantee under the following conditions:

• If the backlinks delivered do not meet the agreed quality standards, such as domain authority, traffic metrics, or niche relevance as specified in the project scope. 
• If links are not delivered within the committed timeline and no prior communication or resolution was offered. 
• If the links are removed within 30 days without valid replacement or rectification. 

To be eligible for a refund under this guarantee:

• You must report the issue within 30 days of the link delivery date. 
• You must provide clear evidence of the unmet expectations based on the original scope or metrics agreed upon.

Refunds under this policy are processed within 7–10 business days after approval and are issued to the original payment method.

⚠️ This 30-day money-back guarantee only applies to our link building services. It does not apply to technical SEO, keyword research, on-page optimization, or any other SEO services.

2. No Refunds for Other SEO Services

Due to the nature of digital and strategy-driven services, we do not offer refunds for:

• Ongoing or completed SEO retainers 
• One-time SEO audits or reports 
• Technical SEO implementation 
• Strategy consultation sessions 

Work in these areas is often time-intensive and customized, and as such, refunds are not possible once services have started or been delivered.

3. Duplicate or Erroneous Payments

If you are charged more than once for the same service or accidentally make a duplicate payment, you are eligible for a full refund of the excess amount. Contact us with payment proof, and we will resolve it within 3–5 business days.

4. Subscription Cancellation

For monthly SEO plans:

• Cancellations must be requested at least 7 days before the next billing cycle. 
• If canceled mid-cycle, the plan remains active until the end of that billing period. No partial refunds will be issued for unused days. 

5. How to Request a Refund

To initiate a refund request, please email contact@stanventures.com with the subject line “Refund Request – [Your Company Name]”. Include:

• Your invoice number 
• Service description 
• Reason for the refund request 
• Supporting documents (if applicable) 

Our team will review the request within 3–5 business days, respond with clarification if needed, and inform you of the decision. If approved, we will process your refund within 7–10 business days.

6. Chargebacks and Dispute Resolution

We value clear communication and request that you reach out to our support team before initiating any chargebacks. We’re here to assist and resolve concerns professionally and fairly.

7. Changes to This Policy

Stan Ventures reserves the right to update or change this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review the policy periodically.

Contact Information

For questions or concerns related to refunds or billing, please contact us:

📧 Email: contact@stanventures.com
📞 Phone: +1 (224) 286-3488
📍 Mailing Address:
Stan Ventures
29529, APT 206, N Waukegan Rd
Lake Bluff, IL 60044
United States